Global Gateway Solutions is seeking experienced Customer Support Agents
THE CUSTOMER SUPPPORT AGENT WILL BE REQUIRED TO PERFORM THE FOLLOWING DUTIES (but not limited to):
- Will be required to provide enthusiastic, courteous and exceptional service to enhance customer satisfaction.
- Will be required to develop good product knowledge and use it to resolve issues.
- Will be required to effectively close sales
APPLICANTS SHOULD HAVE:
- Strong articulation and persuasive skills
- Demonstrated proficiency in Microsoft Office applications
- Good probing, problem solving, troubleshooting, and multi-tasking skills
- 1 Year experience in telemarketing or face-to-face sales REQUIRED
- Neutral accent, clear, articulate and easy to understand.- REQUIRED
- Reliable (doesn’t miss work) and flexible to schedule changes Mon-Sun / days & nights.- REQUIRED
- Previous customer care experience.—PLUS
- Good rapport building and interpersonal skills
- Experience in a similar environment (call center experience is an asset).
- Be 18 years of age or older.
All applicants should be 18 years or older and must have a valid Government issued photo ID, TRN & NIS. Successful
candidates must be able to furnish a police record and pass an employment background check.
Only short-listed applicants will be contacted
Qualified candidates, send resume and salary requirements with form below